The Birches Enhanced Care

The Birches Enhanced Care Neighborhood has been designed to offer support and assistance to our residents who may require help with some of their day to day activities such as bathing, dressing and personal grooming.  Bright and comfortable, The Birches neighborhood is a smaller and more home-like environment located on Level 2 at The Waterford Ottawa.

Features of The Birches include: a living room lounge, private dining room, exercise and activity area as well as a spa with hydro-therapeutic tub, and access to the 4-seasons atrium and gardens.

The Birches is staffed by health care professionals at all times. Assistance with activities of daily living are provided by health care staff ensuring that our residents may ‘age in place’. An in-depth assessment by the resident’s physician and our nursing staff will determine the service plan best suited to the resident’s needs. Recurring assessments and scheduled care conferences keep the service plan specific to the changing needs of the resident.

Services Provided

  • Medication administration.
  • Supervision of nursing requirements.**
  • Assistance with activities of daily living including morning and evening dressing, grooming and personal hygiene assistance.
  • Twice weekly shower assistance.
  • Weekly full housekeeping.
  • Daily bed making and bathroom freshening.
  • Additional housekeeping.*
  • Weekly personal laundry including towels and linens provided by the resident.
  • Additional personal laundry/linens.*
  • Cueing and reminders.
  • Wander alert system.*
  • Supervised therapeutic spa bath.*
  • Emergency response system.
  • Three meals and snacks along with hydration daily.
  • Escort to out of neighbourhood activities.*
  • Companion service.*
*additional fees may apply
**based on an assessment & care package


A full assessment is completed for each resident to ensure that we can meet their individual needs. Residents must be ambulatory, weight bearing and able to move about the neighborhood with minimal assistance.

We value the dignity of all Waterford residents, and put an emphasis on self-care, with instruction, support, or assistance provided as needed.


Our spacious assisted living suites are designed to provide you with the space and style for your furnishings and personal treasures. Each suite boasts warm traditional décor through the use of wood cabinetry, natural granite surfaces, and wood grain resilient flooring.  ADA design guidelines means accessible and functional features to assist in day-to-day routines.  Suite sizes range between 380-sq.ft and 1,080-sq.ft and are available in 3 different configurations.

Suite Features

  • Hardwood resilient flooring throughout the suite.
  • Advanced emergency response system.
  • Private bathroom with shower.
  • Accessible bathroom vanity with granite top.
  • Window coverings – blinds and sheers.
  • Kitchenettes with refrigerator.

Studio Suites

One Bedroom Suites