Windsong Memory Care

Windsong is a relaxed, homelike neighbourhood for women living with Alzheimer’s, memory loss and other types of dementia.  Located on the ground level of The Waterford, this purpose built secure memory care environment provides a warm, intimate home for up to 20 female residents.

Small by design, Windsong encourages interaction and meaningful ‘family’ relationships between staff and residents.  Windsong features its own family room, activity area and beautiful country kitchen with dining room.  Pleasant feelings of home are enjoyed as three delicious, home cooked meals are served family style every day.  Twenty spacious private suites with bathrooms are available.

An atmosphere has been created that encourages comfort, familiarity and security.  Our purpose built design features the latest technologies and safety innovations including specialized lighting for cueing and wayfinding, state-of-the-art security, emergency call and wander alert system.*

365 days a year, residents can enjoy our indoor atrium and sensory garden with walking paths located off of the activity area.  An accessible raised garden for green thumbs, tropical flowers and live plants with a soothing water fountain along with nature sounds will ensure relaxation and hours of enjoyment.

At Windsong our certified caregivers get to know each resident based on their life story.  This allows the caregiver to best respond to their wants, needs, routines and preferences.  We strive to support our residents to be purposeful and successful each day incorporating Person-Directed Care.

One main caregiver is assigned consistently to the resident creating a special bond with both the resident and the family.  Regular communication between a family member and the caregiver allows loved ones to stay informed and involved in the resident’s care and day-to-day life.

Windsong offers a full calendar of activities seven days a week recognizing that new interests can still be developed, enjoyed and appreciated.  Life enriching activities designed to stimulate and engage residents in living life along with exercise programs, music, art and pet therapy are provided.  In addition to scheduled activities residents are encouraged to participate in familiar household tasks such as setting the table, folding napkins and gardening.

Residents are also encouraged to make as many choices as possible throughout the day giving them a greater sense of independence, self-esteem and accomplishment.

Windsong Memory Care Neighbourhood.  An engaging and supportive environment for Ottawa’s seniors for Alzheimer’s care, memory care, and dementia care.

Services Provided

The memory support program features private residential suites as well as an inviting family room plus country kitchen with family-style dining room

Additional services and amenities we provide to residents in our memory support program include:

  • 24-hour on site nurse.
  • 24-hour neighborhood caregivers.
  • Medication administration.
  • Personal care.*
  • HD premium cablevision package.
  • Advanced emergency call system.
  • Dedicated activity programs.
  • Wellness and fitness programming.
  • Three meals plus snacks and hydration daily.
  • Twice weekly shower assistance.
  • Weekly full housekeeping service.
  • Daily bathroom freshening and bed making when needed.
  • Weekly personal laundry including towels and bed linens.
  • Memory Frames at each suite door.

*additional fees may apply

Services Available an a Fee Basis

  • Showering assistance more than twice weekly.
  • Therapeutic spa bath.
  • Continence assistance and cueing.
  • Additional personal laundry/linens.
  • Additional housekeeping.
  • Wander alert monitor.
  • Bed exit alarm.
  • Companion service.
  • Beauty/barber appointment with escort.

Personal Care and Wellness Services

An in-depth assessment by the resident’s physician along with our Director of Care will determine the service plan best suited to the resident’s needs. Recurring assessments and scheduled care conferences keep the service plan specific to the changing needs of each resident.

Windsong Memory Care Neighbourhood.  An engaging and supportive environment for Ottawa’s seniors for Alzheimer’s care, memory care, and dementia care.


Windsong Memory Care is a secure and self contained ‘home’ inspired residence for those living with memory loss and dementia.  An assessment is completed for each resident to ensure that we can meet their individual needs.

Windsong is suitable for residents meeting the following criteria:

Mobility   Ambulatory, weight bearing and able to move about the home with minimal assistance

Disposition   Non-Aggressive behaviour and able to live harmoniously within the home with others.

Self Management   Ability to manage some self care with assistance.

Windsong Memory Care Neighbourhood.  An engaging and supportive environment for Ottawa’s seniors for Alzheimer’s care, memory care, and dementia care.

Floor Plans

Warm, spacious, and inviting Our memory care suites are fashioned with purpose and style.  Unique features include location specific amber night lighting to identify key areas of the suite.  Lockable closets keep belongings in place.  Resilient hardwood flooring ensures a safe traveling environment.  Window blinds and sheer drapery add comfort and privacy to the suite.  Advanced emergency call system ensures constant peace of mind and rapid response.  Accessible bathroom designs make daily routines easy and safe.

Suites are furnished but residents are welcome to personalize their suite with familiar furnishings and mementos as they wish.  While we launder towels and bed linens, they are provided by the resident to achieve that sense of home.

Suite Options